Shortly after the controversial software update of Galaxy Note 7 which is recently announced by Samsung as a campaign for the safety of its loyal customers, Verizon, the biggest US network carrier, has issued its own release declaring that it will not support Samsung's campaign. The released statement shocked the public.
However, responses from other major U.S carriers have been more supportive except Verizon. Sprint even issued a statement in support of Samsung's software update, urging Galaxy Note 7 users to immediately turn off the device and take proper steps on replacing such device through the carrier's exchange program. The software update is expected to roll out on January 8. So users may still wait until next year.
Samsung to disable Note 7 phones in U.S. via software update; Verizon says it won't take part | Reuters: https://t.co/Pfk1c2by45
— Tanya M. Pogue (@tanyapogue) December 10, 2016
T-Mobile also confirmed to push through with Samsung's campaign saying that the software update will be expected to roll out on December 27 just after Christmas.The company even offered a full refund and a replacement device to customers bringing the device back to the company.
AT&T is also doing the same thing. It will launch on January 5 just before Sprint's schedule. The company confirmed that the battery of such device will no longer recharge.
Moreover, it is also worthy to note as reported by Mashable that, Canada is also supporting Samsung's campaign. Canadian holdouts will completely shut-off Galaxy Note 7's mobile network services. But such update would won't brick the phone entirely, it will still leave users to use it for its ability to dial 9-1-1.
Despite this, Verizon remains unmoved. In report by The Verge, the company said:"We will not push a software upgrade that will eliminate the ability for the Note 7 to work as a mobile device in the heart of the holiday travel season. We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation."
Indeed, amidst the effort of Samsung to collect Galaxy Note 7 from its purchasers, Verizon is clear that it will not be taking part of the campaign. Does this mean that Verizon is not concerned of the safety of its customers?
