Samsung to release a new battery software update to Galaxy Note 7 that will only allow the device for a 30 percent battery charge. The software update is a follow-up update of Galaxy Note 7 to discourage the owners of keeping the device.
Samsung has been telling the owners of Galaxy Note 7 to return their device for a refund or for a unit replacement after a series of reported explosion of the device. Some owners did return their Galaxy Note 7 but for some reasons other device users seem to do not want to follow.
According to BBC, following Samsung's global recall of Galaxy Note 7 last September they released a software update that will force the owner who still refuses to return their device. The update only lets the battery charge for only 60 percent. However, an estimated of 10 percent owners in Europe have yet to return their device.
Samsung plans now to release a new battery software update to Galaxy Note 7 that will begin starting December 15. The software update will limit the charging capacity of the battery to only 30 percent that will not be useful to any users who still keep on using the device.
Samsung said in a statement, "This new battery software update is specifically designed to reinforce to the remaining minority of customers to immediately replace their device." As previously seen with Galaxy Note 7 September update, the tech giant believes that this new update will also "help to drive a high rate of return."
In other places, owners of Samsung Galaxy Note 7 in Canada and in the United States will also experience a forced shut down to their device. In Canada, Samsung will send an update to the device turning off all the radio communications which include phone signal, Wi-Fi and Bluetooth. In the U.S., starting December 19 the Galaxy Note 7 software update will stop the phone from charging so the phone could no longer work, The Verge reported.
Meanwhile, Samsung Galaxy Note 7 owners who plan to return their device may do so by availing local replacement programs of the Network providers or with Samsung. On the other hand, Verizon said that it will not apply the Samsung's software update as it poses security concerns for those owners who have no other phone.
