Capcom has reportedly promised support for "Street Fighter V" all the way until 2020. Unfortunately, each time the game receives updates or upgrades, the servers are always taken down for hours at a time. Yoshinori Ono supposedly continues to apologize to players who voice their complaints about the servers being taken down for updates.
Ono recently sat down together with "Street Fighter V" co-producer Tomoaki Ayano to talk with Famitsu (via EventHubs). In the interview, the producers acknowledged that at their current state, the "servers are not up to snuff." They also claimed to be working on improvements at a larger scale. The producers also assured fans that the server upgrades are included in their support road map for the game.
Ayano also mentioned that once they have more information regarding the "Street Fighter V" server improvements, they "plan to do it immediately."
Famitsu also noted that Ono confirmed they were listening to customer feedback, especially areas like the game balance and content updates. He also admits the criticisms mostly center on the servers running "Street Fighter V." The producer concedes to the fact about the servers becoming their biggest weakness.
The interview also touched point about the small-scale local "Street Fighter V" tournament scene in Japan. Ono supposedly offered to create in-game titles as a form of reward for winning in these types of competitions. However, when they asked him how they could proceed with the offer, he shut down the idea claiming it violates their company policy.
Other fighting games also push updates and bug fixes online, but they rarely disable online matchmaking and other services just to do so. Additionally, their patches and tweaks barely takes a few minutes or an hour to upload and resume. "Street Fighter V" on the other hand, goes offline for more than a few hours each time a new update rolls out. This has reportedly frustrated fans and caused other casual players to abandon the game altogether.
Based on the recent interview with Ono and Ayano, it's good to hear about their plans for "Street Fighter V." Their promises of improvements, new upcoming DLC content and continued support should hopefully appeal to fans of the series.
