"Pokemon Go" players are currently asking for refunds for in-app purchases after in-game trackers and third-party services keep shutting down. According to some users, the latest "Pokemon Go" update ruined the functionality where plenty made purchases to gain certain privileges.
Traditionally, when the "Pokemon Go" tracker was working properly, nearby Pokemon would appear in a list on the display. A number of steps will also be given to indicate the distance between the "Pokemon Go" player and Pokemon. Next, players can choose a Pokemon, tap the compass and follow instructions, which may eventually result to the creature getting captured.
Kotaku explained that the new "Pokemon Go" glitch consisted of three steps and presented all nearby Pokemon located the farthest away from the player, which made tracking extremely difficult. In the latest game update, tracking was taken out completely, which only left a list of nearby Pokemon without indicating the distances and removing the ability to choose one and track.
Many of the more popular tracking apps have been shut down by Niantic Games for certain reasons. Most likely, the shutdown was due to various third party websites violating the "Pokemon Go" term of service by letting several players track Pokemon via the game's API data.
As a result, "Pokemon Go" players are requesting for refunds, stating that the game functionality has significantly changed suchthat the original purposes for their in-app purchases no longer served. According to the complaining players, they bought "Pokemon Go" currency to purchase items for tracking and capturing the creatures. Some players reported that the automated process rendered better results. Google Play's automated policy will only allow refunds on purchases made in the last 48 hours.
A Reddit thread stated how "Pokemon Go" players can ask for refunds via the Apple App and Google Play stores. Many Apple users shared that they were immediately refunded, while Google Play users needed to ask for Google Support to contact them for refunds. The thread has so far garnered close to 2,000 comments. "Niantic Games" has yet to comment on the "Pokemon Go" tracking shutdown and potential in-app purchase refunds.
