League of Legends developer Riot Games announced that it will be shutting down the chat rooms for the super-popular MOBA until the team can get the issues under control and improve the experience.
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The public chat rooms in their current states have multiple issues that essentially render them useless to many players, the developer explained on its forums. The studio has decided to close the rooms until further notice as it deals with the problems like scammers and spam. Private rooms will remain open during the process.
"The official public chat rooms have grown rife with RP sellers, scammers and Elo-boost spam," the post states. "The default four rooms we established can be used by a tiny fraction of our players at a time. Given the number of League players, most conversation spills into private, community-created rooms.
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"While the experience in private chat rooms is better than the public versions, we still want to provide tools to address unwelcome drop-ins and toxic behavior. Long term we're exploring and working on major and minor improvements to chat and chat rooms aimed at enhancing usability and adding new functionality.
"As an immediate action we're going to disable the public chat rooms until they're useful and accessible. In their current shape they just don't work and can actively create negative experiences for many players (especially new players)."
The decision will likely be welcomed by most players if the current state of the chat rooms is as poor as Riot outlines. The team also explains what they hope to add in the future, which you can read more of at the link, and players who control large community groups offered some suggested improvements in the comment section.