GameStop employees are apparently set to receive some good news based on several reports. The company is reportedly in the process to change its notorious "Circle of Life" incentive program. Sources have claimed that the program itself will not stop, but it will apparently undergo changes to reduce the stress inflicted on most employees. It will also hopefully improve the success of each retail location.
Game Rant explains that the retailer's infamous program is a performance measurement system, used by the corporation to determine if its location's and employees perform within their established guidelines. The company's business relies on customers who purchase games and after a while sells the games back to the retailer in exchange for in-store credit. Most customers usually buy other pre-owned games as well.
The "Circle of Life" program apparently maximizes profits for GameStop since they reportedly sell these used games for a substantial price. Sources have revealed that the performance is measured for individual employees as well as retail locations. Obviously, those who fail to meet their pre-determined values were most likely fired.
News has indicated that the company will stop measuring performance at an individual level, but instead look at how the retail store performs overall within a period. Employees apparently admit that it somehow reduces the stress associated with the requirement to sell second-hand games, says Kotaku. A previous report noted that employees were punished for selling brand new games instead of the used ones in the store. The pressure to move second-hand games have reportedly caused employees to lie about their current brand new stocks.
The GameStop "Circle of Life" metrics will make changes to the number of items considered for their score. The original metrics included pre-orders, rewards cards, trade-ins and pre-owned sales. The new adjustment will now include all consoles and accessories as part of the new metrics.
