The Samsung Galaxy Note 7 was reportedly a worldwide success when it launched a few months ago. The phone was able to move an estimated 4.3 million units worldwide. It seemed that Samsung had the winning formula with its Note series, but then reports started spreading about the Note 7 blowing up unexpectedly.
According to GSMArena, Samsung pointed fingers at a certain battery supplier as the culprit, which is surprisingly reported to be their own subsidiary. The first batches of Samsung Galaxy Note 7 units were then recalled by the company. Sales of the phone model were temporarily banned until replacement units were ready. Unfortunately, reports still spread that the Note 7's in circulation continued to randomly explode or catch fire. One notable report stated that a Southwest Airline flight was evacuated when a passenger's purported replacement Note 7 caught fire.
Roughly a month after its official launch and product recalls, Samsung officially announced that the Samsung Galaxy Note 7 will be discontinued. After an estimated 35 cases were reported, some even included replacement units. The company decided to halt all sales of its flagship device. The timing of the incident also happened just as Apple was about to launch its iPhone 7 lineup.
The Korea Herald reports that Samsung launched an internal investigation on Nov. 11. They are reportedly working closely with product safety experts from Korea and the US. Apparently, the Samsung Galaxy Note 7 fiasco has already affected their Galaxy brand. Samsung is expected to announce their flagship phone early next year.
The Samsung Galaxy Note 7 investigation is expected to yield results soon. Samsung claims to have the details of probe made public before the year ends.
Samsung officially launched the Samsung Galaxy Note 7 in August. The phone sported a 5.7-inch Super AMOLED screen with Gorilla Glass 5 protection. The device flaunted an IP68-rated protection from moisture. It relied on an Octa-core Exynos 8890 CPU with a 4GB RAM. A 3500mAh battery supplied its power.
