Samsung Galaxy Note 7 phones that were sold, reportedly had defective batteries, which resulted in several incidents of battery exploding across the globe. Although previous reports indicate a manufacturing defect as the cause, new details claim a likely different reason.
The Samsung Galaxy Note 7 defective batteries have earlier been acknowledged by the company, prompting for a worldwide recall program that allows the customers to replace their Galaxy Note 7 units. According to the company, the issue was due to the batteries produced by a subsidiary firm, SDI. However, the Korean tech giant did not give further details.
Based on reports, Samsung Galaxy Note 7 was developed in haste in order to have an August release, ahead of iPhone 7 Plus and the iPhone 7 launch in September. Given such haste to make the phablet become available, one of its battery makers reportedly overlooked a major error in manufacturing. According to Samsung, the defect was due to separators inside the battery that failed to work properly, making the diodes come in contact with each other, hence the explosion.
In addition, the US Consumer Product Safety also revealed that the Samsung Galaxy Note 7's battery is much bigger than its compartment. With less space for the battery, the limited space reportedly pinched the battery, resulting in a short circuit, The Bit Bag reported.
Meanwhile, the arrival of half of the 1 million Samsung Galaxy Note 7 smartphones recalled in the US a few days ago will be delayed. Given the extent of the issue, the delay is expected to likely bring further damage to the company's image to the retailers as customers, as they fall short of their expectations.
Following the Galaxy Note 7 battery explosion, Samsung immediately announced the formal recall of its device, confirming that customers may receive a replacement phone not later than Sept. 21. However, with the U.S. safety authorities reporting that 1 million phones in the country were affected by the recall, Samsung announced that the stock of the replacement smartphones is limited only to 500,000, Market Watch reported.
Samsung issues safety recall for Galaxy Note 7
