It seems that the Samsung Galaxy Note 7 reign was short-lived. Following reports of exploding batteries, the electronics giant has recalled its latest release due to safety concerns.
Posed to be the competition of the iPhone 6S Plus, the Samsung Galaxy Note 7 was announced on August 2 and shipped out on August 19. According to CNN Money, there were 35 reported cases of exploding batteries while the device was charging. The company then issued a recall of the devices in 10 countries worldwide.
Samsung, however, claims that only 0.1% of the devices they manufactured are affected by the faulty battery issues. They also claim that those devices sold in China are not affected, because those had a different battery supplier. Because of the recall, the company is looking to offer either the Galaxy S7 or Galaxy S7 Edge for those who want to replace the faulty device in the U.S. Some retailers have ceased the sales of the Galaxy Note 7 altogether.
Following the unfortunate incident, Samsung's shares have unsurprisingly dropped, Bloomberg reports. Warnings have been issued by the U.S. Consumer Product Safety Commission and the company itself to immediately stop using and/or charging the Galaxy Note 7 in light of the reports of exploding batteries. The issue has definitely made a dent in Samsung's sales, as about 2.5 million Galaxy Note 7 devices have been recalled, amounting to an estimate of $1 billion in cost.
According to BBC, additional safety measures were issued by the Federal Aviation Administration (FAA) regarding the use of the Galaxy Note 7 on board airplanes. They encouraged passengers not to store their Galaxy Note 7s in luggage. Quantas and Virgin Australia also prohibited passengers from using or charging the phone while on board the plane.
Have you had any issues with your Galaxy Note 7? Check back for the latest on how to exchange your faulty Galaxy Note 7 at various retailers beginning next week.
