Players on both Xbox One and PlayStation 4 are experiencing problems with digital copies of Call of Duty: Advanced Warfare, which launches worldwide tomorrow.
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Call of Duty: Advanced Warfare Zero Edition is available today as an early access option, but those trying to pre-download the title on either console are finding the game inaccessible or experiencing freezes. The Sony support page offers the following solution:
"If you pre-loaded CoD: AW and you're experiencing issues with the game, you must delete all pre-load files from your system and re-download all Call of Duty: Advanced Warfare content.
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"Please ensure you download all available updates for Call of Duty: Advanced Warfare and your system is running the latest system software. Re-download steps:
1. Delete Pre-Load Game Content from the Dynamic Menu.
2. Go to your Library and re-download the content."
Xbox owners have been issued the same advice by Microsoft--delete anything that did download, and try again. Science!