Troubleshooting Guide: Fixing Sky: Children of the Light Crash on Startup

Troubleshooting Guide: Fixing Sky: Children of the Light Crash on Startup

Sky: Children of the Light has finally graced Steam with its presence, offering players a tranquil online adventure from the creators of the acclaimed Journey. With its breathtaking visuals and innovative social mechanics, Sky promises an immersive experience reminiscent of its predecessor. However, for some players, the journey begins with frustration as they encounter startup crashes on the platform.


(Photo : thatgamecompany / Screenshot taken from Steam.)

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Identifying the Issue

Several players have encountered a common obstacle when attempting to launch Sky: Children of the Light on Steam. The game freezes upon displaying the initial logo, accompanied by the ominous message: "Sky.exe is not responding." This unwelcome sight forces players to abruptly exit the game, halting their adventure before it even begins. But fret not, for a remedy lies within reach.

A Simple Fix for Startup Crashes

The root cause of the launch crashes in Sky: Children of the Light stems from Windows Defender Firewall settings. Fortunately, rectifying this issue requires only a few simple steps:

  1. Access Windows Defender Firewall Settings: Navigate to Start > Control Panel > System and Security. Alternatively, utilize the Taskbar search function to swiftly locate Windows Defender Firewall.
  2. Allow App Through Firewall: Within the Windows Defender Firewall settings, select "Allow an app or feature through Windows Defender Firewall" from the left navigation panel. Alternatively, directly access this section by entering the following path: Control Panel\System and Security\Windows Defender Firewall\Allowed apps.
  3. Remove and Re-add Sky: Scroll through the list of allowed apps until you find "Sky." Remove this entry from the list.
  4. Add Sky Again: Select "Allow another app" and navigate to the Sky.exe file in your Steam folder. Typically located at: C:\Steam\steamapps\common\Sky Children of the Light\Sky. Ensure both the Private and Public checkboxes are ticked before confirming.

Following these steps should eliminate the startup crashes plaguing your Sky: Children of the Light experience. If issues persist, consider running Steam as an administrator by adjusting compatibility settings. Right-click on the Steam icon or Steam.exe within the Steam folder, navigate to the Compatibility tab, and check the box to run as administrator.

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